Corporate Cleaning Services Ltd. is made up of industry professionals with decades of experience in the cleaning industry. We are 100% Canadian owned and operated, and proud to be “Green Cleaning” experts. We are not a franchise and we do not sell cleaning contracts.
Founded in 1991, we presently service hundreds of clients in millions of square feet each and every night of the week. This ranges from small once-a-week offices with just a few staff members to large clients with hundreds of staff.
Our fully-trained and uniformed cleaning crews maintain a top-notch professional image that will compliment your business. All cleaning personnel are bonded and insured, and all staff are security checked to ensure that your building and inventory remain secure. Supervision is the key to our success! Customers will regularly see our quality control personnel inspecting the cleanliness of their premises. Our night time supervisors visit the cleaning staff on-site while services are being performed to ensure complete customer satisfaction.
Our people are our greatest asset, and at Corporate Cleaning Services we have many staff members who have been with us since day one. We take great care of our employees, which translates into higher job satisfaction and consistent, quality service for all of our clients.
Our Customer Satisfaction Team performs regular quality control audits of each client’s site. Our supervisors are equipped with smartphones, and every inspection or customer interaction is logged into our Customer Relationship Management software and a service ticket is created. This ticket is then rated as to the severity of the issue and assigned to an appropriate person for action. Every step taken is then logged to this ticket, and resolved only once all parties are satisfied with the resolution. These tickets then become a permanent part of the client’s record. This ensures the client that any issue, be it service related, billing related etc. will be followed through to complete satisfaction.
Corporate Cleaning Services’ green cleaning program is built to ensure that we don’t only focus on the overall cleanliness of a facility, but also on the health of its’ occupants, custodial staff, and our overall impact on the environment. This is achieved through the use of environmentally friendly cleaning products and cleaning processes, and through proper custodial training for all of our Greater Vancouver cleaning company staff. Green cleaning means emphasizing the environmental sustainability of cleaning operations as well as overall building health – such as indoor air quality. This is why we do not evaluate building cleanliness solely upon appearance. We have partnered with a large Canadian manufacturer of Environmentally Friendly cleaning products and have found these products to provide results as powerful as the previous generation of non-environmentally friendly cleaning chemicals.